TSHOOT Training

TSHOOT (Troubleshooting and Maintaining Cisco IP Networks) v2 teaches students to plan and perform regular maintenance on complex enterprise routed and switched networks. Students will also learn to use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting. Extensive labs provide for hands-on learning and reinforce troubleshooting skills. The TSHOOT course is one of three components in the CCNP curriculum.

What's Included

• Comprehensive study materials, including Boson ExSim-Max for Cisco 300-135 and official Cisco courseware
• Cisco Learning Labs for CCNP TSHOOT v2.0

Prerequisites

A valid CCNA certification or higher Cisco certification is recommended. Prior to attending this course students should have the knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) v2.0 and Implementing Cisco IP Routing (ROUTE) v2.0 courses or equivalent skills and knowledge. This includes knowledge and experience of the following technologies:

• Layer 2 switching
  • VLANs, VLAN access control lists and port security
  • Switch security issues
• Link aggregation protocols
• Spanning Tree Protocol (STP)
• Inter-VLAN routing solutions
• First Hop Redundancy Protocols (FHRPs) - HSRP, VRRP and GLBP
• Branch office operations
• Enhanced Interior Gateway Routing Protocol (EIGRP)
• Open Shortest Path First (OSPF)
• Layer 3 path control
• Redistribution
• Internal and External Border Gateway Protocol (BGP)
• IPv6 Networking

Course Objectives

After completing this course, you will be able to:

• Know troubleshooting methods, approaches, and procedures
• Recommend network maintenance practices
• Use basic and specialized troubleshooting tools
• Troubleshoot:
  • A redundant Internet gateway or redundant ISP fails to provide backup connectivity
  • OSPF, EIGRP and BGP issues, including redistribution
  • HSRP, VRRP, and GLBP issues
  • EtherChannel issues
  • Other issues including NTP, DNS, default routes, IP SLAs, AAA, and GRE
  • When headquarters or branch clients are unable to access internal devices or the Internet
  • When you are unable to connect to a network device using SSH or Telnet
  • When devices are unable to acquire a DHCP-provided address

Course Outline

Module 1: Tools and Methodologies of Troubleshooting

• Describing Troubleshooting Methodologies
• Using Troubleshooting Procedures
• Following Recommended Practices During Routine Network Maintenance
• Using Basic IOS Troubleshooting Tools
• Using Specialized Troubleshooting Tools

Module 2: Troubleshooting at SECHNIK Networking Ltd.

• Debrief of the each of the three Troubleshooting at SECHNIK Networking Ltd. labs
• Troubleshooting issues with trunks, NAT, interfaces, IPv6, network layer connectivity, error-disabled ports, DHCP and passive interfaces

Module 3: Troubleshooting at TINC Garbage Disposal Ltd.

• Debrief of the each of the four Troubleshooting at TINC Garbage Disposal Ltd. labs
• Troubleshooting issues with BGP neighborship, port security, VLANs, native VLAN, OSPF adjacency, management access, HSRP, routing sources, VRRP, EtherChannel, GLBP and DHCP snooping

Module 4: Troubleshooting at PILE Forensic Accounting Ltd.

• Debrief of the each of the five Troubleshooting at PILE Forensic Accounting Ltd. labs
• Troubleshooting issues with EIGRP adjacency, BGP filtering and route selection, NTP, inter-VLAN routing, DNS, remote device management, EIGRP named configuration, EIGRP stub, default routes and management plane security

Module 5: Troubleshooting at Bank of POLONA Ltd.

• Debrief of the each of the four Troubleshooting at POLONA Ltd. labs
• Troubleshooting issues with redistribution, FHRP tracking, IP SLA, EIGRP summarization, basic RIPng, ACLs, GRE tunnels, OSPF summarization, AAA, OSPF for IPv6 and OSPF stub areas

Module 6: Troubleshooting at RADULKO Transport Ltd.

• Debrief of the each of the four Troubleshooting at RADULKO Transport Ltd. labs
• Troubleshooting issues with STP, PBR, CDP, LLDP, VTP, EIGRP for IPv6, MP-BGP and OSPFv3 address families

Labs

• Discovery 1: Maintaining and Documenting a Network
• Discovery 2: Troubleshooting Connectivity
• Challenge 1: First Troubleshooting at SECHNIK Networking Ltd.
• Challenge 2: Second Troubleshooting at SECHNIK Networking Ltd.
• Challenge 3: Third Troubleshooting at SECHNIK Networking Ltd.
• Challenge 4: First Troubleshooting at TINC Garbage Disposal Ltd.
• Challenge 5: Second Troubleshooting at TINC Garbage Disposal Ltd.
• Challenge 6: Third Troubleshooting at TINC Garbage Disposal Ltd.
• Challenge 7: Fourth Troubleshooting at TINC Garbage Disposal Ltd.
• Challenge 8: First Troubleshooting at PILE Forensic Accounting Ltd.
• Challenge 9: Second Troubleshooting at PILE Forensic Accounting Ltd.
• Challenge 10: Third Troubleshooting at PILE Forensic Accounting Ltd.
• Challenge 11: Fourth Troubleshooting at PILE Forensic Accounting Ltd.
• Challenge 12: Fifth Troubleshooting at PILE Forensic Accounting Ltd.
• Challenge 13: First Troubleshooting at Bank of POLONA Ltd.
• Challenge 14: Second Troubleshooting at Bank of POLONA Ltd.
• Challenge 15: Third Troubleshooting at Bank of POLONA Ltd.
• Challenge 16: Fourth Troubleshooting at Bank of POLONA Ltd.
• Challenge 17: First Troubleshooting at RADULKO Transport Ltd.
• Challenge 18: Second Troubleshooting at RADULKO Transport Ltd.
• Challenge 19: Third Troubleshooting at RADULKO Transport Ltd.
• Challenge 20: Fourth Troubleshooting at RADULKO Transport Ltd.